Policy

Privacy Policy

Our Lodges
Dine With Us

Privacy Policy

Effective Date: 07/08/2025
Website: https://donegalboardwalkresort.ie/
Contact Email: [email protected]

1. Who We Are

Donegal Boardwalk Resort (“we”, “us”, or “our”) operates this website and provides luxury accommodations in County Donegal, Ireland. We are committed to protecting your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. What Personal Data We Collect

We collect the following categories of personal data:

a) Information You Provide to Us:

  • Name

  • Email address

  • Phone number

  • Booking details (e.g., check-in/check-out dates, guest preferences)

  • Payment information (processed securely by our payment processor)

  • Special requests or dietary needs (where applicable)

b) Information We Collect Automatically:

  • IP address

  • Browser type

  • Pages visited and time spent on site

  • Cookies and usage data (see Cookie Policy)

c) Information from Third Parties:

  • If you book through a third-party platform (e.g. Booking.com or Airbnb), we may receive your booking data from them.

 

3. Why We Collect Your Data

We use your data for the following purposes:

Purpose Legal Basis
To manage bookings and provide services Contractual necessity
To respond to enquiries and customer service Legitimate interest
To send booking confirmations and updates Contractual necessity
To improve our website and services Legitimate interest
To send promotional offers (only with consent) Consent
To comply with legal obligations (e.g., tax, record-keeping) Legal obligation

4. Who We Share Your Data With

We only share personal data where necessary:

  • Payment processors (e.g. Stripe or similar)

  • Booking platforms (e.g. Booking.com, Airbnb)

  • Email service providers (e.g. for confirmations or newsletters)

  • Legal or regulatory authorities (when required by law)

  • Website analytics providers (e.g. Google Analytics – anonymized)

We do not sell or rent your personal data to third parties.

5. How Long We Keep Your Data

We retain your data:

  • For as long as needed to fulfil the purposes outlined above

  • For booking and accounting data: up to 7 years (for legal/tax compliance)

  • For marketing purposes: until you withdraw your consent

6. Your Rights Under GDPR

You have the following rights:

  • Access – request a copy of the personal data we hold about you

  • Rectification – request corrections to inaccurate or incomplete data

  • Erasure – request deletion of your personal data (“right to be forgotten”)

  • Restriction – request we limit processing of your data

  • Portability – request your data in a portable format

  • Objection – object to processing for direct marketing or legitimate interest

  • Withdraw Consent – where processing is based on consent, you may withdraw it at any time

To exercise your rights, contact us at: [email protected]

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure encryption of data in transit and at rest

  • Access control and password-protected systems

  • Use of reputable third-party processors with adequate data protection safeguards

8. International Data Transfers

Some of our service providers may process your data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy periodically. The “Effective Date” at the top will indicate the last revision. We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this policy or your data, contact:

Donegal Boardwalk Resort
Aghadachor, Carrigart,
Co. Donegal, F92 Y898, Ireland
📧 Email: [email protected]
🌐 Website: https://donegalboardwalkresort.ie/